Yes - this is a standard included feature of our Home Line product. You simply provide some details in a simple form and then our team do all of the administration and communication with suppliers. The process typically takes 2 working weeks and until the numbers port, we simply divert your calls to the new platform. 

Porting is transferring calls from one supplier who bills you to us. Once a port is completed, you stop paying them line rentals and your calls are delivered onto our platform

Once we have the right information from you about the line numbers involved and the current billing arrangements, then it is in the hands of our project team.

Yes - When you leave us you simply ask your new provider to port your number to them.

Yes. You are able to port mobile numbers to our SIMS. Porting Mobile numbers is usually more straightforward and is referred to a PAC’ing. 

It’s easy - from your mobile phone (the one for which you wish to port the number) text the word PAC to 65075. You will then be sent a short code, which is all we need to bring your number across

Yes - When you leave us you simply request a PAC code from us and, as long as you are out of our 90-day minimum agreement and have given 30 days' notice, then you are free to leave with our best wishes.